Client/Patient Rights

Course Code: REL-HHS-0-CLPR

Hours: 2

Type: Online Course

Content Expiration Date: 3/31/2021

Learning Objectives:
Summarize the Client Bill of Rights and the six principles of ethical care.
Recount the process for obtaining Informed Consent.
Interpret behavioral health advance directives.

Outline:
Section 1: Introduction A. About This Course B. Objectives Section 2: Ethical Care A. Meet Dr. Brooke B. The Client Bill of Rights C. Six Principles of Ethical Care D. Ethical Conflicts E. The Ethics Committee F. Let’s Review G. Remember Dr. Brooke? H. Let’s Practice! Section 3: Consent for Treatment A. Meet Dr. Sullen B. Definition of Informed Consent C. Process of Informed Consent D. Understanding the Consent Process E. Rights and Responsibilities in Informed Consent F. The Witness G. Things to Remember About Informed Consent H. Remembering Dr. Sullen I. Let’s Practice Section 4: Advance Directives A. Behavioral Health Advance Directives B. The Threefold Process C. Living Wills D. Medical Power of Attorney E. Designation of Health Care Surrogate F. Conflict G. Let’s Review! H. Case Example Section 5: Client Responsibilities A. Client Responsibilities B. Remember C. Health Care Provider Responsibilities D. Let’s Review! E. Practice Section 6: Summary A. Summary B. What Did You Learn? C. Congratulations

Expert Reviewer: Jonathan Bennett

Jonathan Bennett is a Client/Patient Rights Advocate and Educator. He has worked in the field of client/patient rights for more than 16 years. He is currently in private practice. He was previously director of the rights protection system for a six county community mental health center in Michigan, where he was twice recognized by the state for innovation and advocacy in rights protection. In his career, he has directly investigated or supervised the investigation of thousands of alleged rights violations and provided consultation services to scores of provider agencies and staff, clients/patients, family members, legal representatives, and the general community. He has developed and presented numerous trainings in client rights in classroom settings, self-guided online formats, and at conferences. Disclosure: Jonathan Bennett has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.

Target Audience:
The target audience for this course is: Entry, Intermediate level General Staff; in the following settings: Health and Human Services.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.

To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.