Quick and Effective Strategies for Engaging Family Members in Treatment
Recent research and healthcare reform efforts highlight the central importance of engaging patients and their families in treatment as a key factor in improving patient outcomes. In family-centered care, collaborative relationships between healthcare providers and the patient’s family members are emphasized for their benefits to quality care. In contrast, lack of engagement of the patient and their family members in treatment is associated with inadequately addressed existing health problems, the emergence of new health issues, treatment complications, medical errors, deaths, disability, and more frequent use of high-cost services such as emergency department (ED) visits and hospitalizations, versus preventive and routine care. This course will provide an Recent research and healthcare reform efforts highlight the central importance of engaging patients and their families in treatment as a key factor in improving patient outcomes. In family-centered care, collaborative relationships between healthcare providers and the patient’s family members are emphasized for their benefits to quality care. In contrast, lack of engagement of the patient and their family members in treatment is associated with inadequately addressed existing health problems, the emergence of new health issues, treatment complications, medical errors, deaths, disability, and more frequent use of high-cost services such as emergency department (ED) visits and hospitalizations, versus preventive and routine care. This course will provide an overview of strategies you can use to engage your patient’s family members in treatment in order to promote greater follow through with discharge recommendations from the ED, and reduce high utilization of costly treatment approaches.
ITEM: #413004
- Accreditation Council for Continuing Medical Education

In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Relias LLC designates this enduring activity for a maximum of 0.50
AMA PRA category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
- American Nurses Credentialing Center

In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
- District of Columbia Board of Nursing
District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 0.50 contact hours for participating in this course.
- Florida Board of Medicine
Florida Board of Medicine (CEBroker Provider #50-290).
- Florida Physician Assistants
Florida Physician Assistants (CEBroker Provider #50-290)
- Georgia Board of Nursing
Georgia Board of Nursing (CEBroker Provider #50-290).
Nurses will receive 0.50 contact hours for participating in this course.
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Course Code: REL-PI-0-P22
Hours: 0.5
Type: Online Course
Content Expiration Date: 1/31/2022
Learning Objectives:
Describe strategies to facilitate shared decision-making and active collaboration with your patients’ family members.
Employ communication strategies that support engagement of family members.
Identify potential barriers to engaging family members in treatment and strategies for overcoming these barriers.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Engagement Facilitation Approaches
Support Family Involvement
Assess Coping and Expectations
Facilitating Engagement Through Effective Communication
Review
Summary
Section 3: Identifying and Addressing Barriers to Family Engagement
Barriers to Communication
Misinterpretations of HIPAA
Provider Assumptions About Family Involvement
Lack of Coordination of Post-Discharge Care
Review
Summary
Section 4: Conclusion
Summary
Course Contributor
Resources
References
Congratulations
Staff Writer: Monique Kahn, Psy.D.
Monique Kahn, Psy.D. received her doctoral degree in Clinical Psychology from Nova Southeastern University in Florida. She completed a pre-doctoral internship at Spokane Mental Health in Washington, which included specialty rotations in behavioral medicine and time-limited psychotherapies. She is licensed as a psychologist in Maine, where she was in private practice for 14 years, providing services to adult clients with varied presenting issues, but with particular emphasis on the treatment of anxiety disorders, the relationship between psychosocial stress and illness, insomnia, and coping with chronic illness. She has taught in the undergraduate psychology program at Husson University in Maine. In addition, she has worked as a content writer and psychology subject matter expert for several major educational publishing firms. She joined Relias as a clinical content writer and subject matter expert in 2016.
Disclosure: Monique Kahn, Psy.D. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Staff Writer: Rebecca Smallwood, MBA, RN
Rebecca Smallwood, MBA, RN, has extensive experience across a wide spectrum of healthcare settings including: rural and urban acute care hospitals, public health, ambulatory surgery, higher education, and commercial healthcare learning organizations. Her roles have included: medical/surgical, ED, and OR staff and charge nurse; Director of School Health Services/school nurse; Public Health Epidemiology and Bioterrorism Preparedness Specialist; Infection control practitioner; Quality Management Specialist; Organizational Development Specialist; and Educator. Prior to joining Relias as a SME writer, she provided healthcare learning and development consultation to Swank Healthcare and was the Director of Education Services for Health.edu, a division of Texas Tech University Health Sciences Center. Rebecca earned a diploma in nursing from Methodist Hospital School of Nursing in Lubbock, Texas and an MBA from Wayland Baptist University.
Disclosure: Rebecca Smallwood, MBA, RN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Entry level Physicians; Nurses; in the following settings: Acute Care Facility.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.